May 2019 U.S. Passenger Airline Employment Data
The 21 U.S. scheduled passenger airlines employed 2.2% more workers in May 2019 than in May 2018
ACI World Announces Headliners for Customer Experience Global Summit
Event brings the aviation world together to explore best practice in customer experience
New Research Reveals Motivation and Outcomes for Traveler Satisfaction Programs
Only One in Five Organizations Have a Traveler Satisfaction Program in Place; However Results Include Policy Parameters That Aid In Tracking and Flexibility in Reimbursing Dining Expenses
United Airlines Resuming Service Between New York/Newark and Delhi and Mumbai
United is the only U.S. carrier with nonstop service between New York and Delhi and Mumbai
Air Traffic Control Inefficiencies Mean Summer of Wasted Emissions and Delays
The International Air Transport Association (IATA) called on European governments and air navigation service providers (ANSPs) to make urgent improvements to European air traffic management. The priority should be to cut carbon emissions and address the unnecessary costs and flight delays suffered by passengers from inefficient airspace routes and bottlenecks.
Caesars Entertainment, Margaritaville & The Travel Corporation Join Forces on Ground-Breaking Personalization Webinar
The most senior executives from travel’s most unique hotel, resort, tour operator and casino brands will kick off a webinar on the most innovative revenue, marketing and CX approaches to personalization to win the customer’s loyalty.
JetBlue Appoints Teri McClure to Board of Directors
An aviation industry veteran, McClure most recently served as chief human resources officer and senior vice president of labor at United Parcel Service, Inc. (UPS), whose 481,000-strong workforce serves more than 220 countries with a fleet of 500 UPS and chartered aircraft.
First Quarter 2019 U.S. Airline Traffic Data
First quarter 2019 average domestic itinerary air fare: $353.
U.S. Travel Trends Index: Domestic, International Demand Expected to Drag Over Next Six Months
Travel to and within the U.S. grew 3.2% year-over-year in May, according to the U.S. Travel Association’s latest Travel Trends Index (TTI) – marking the industry’s 113th straight month of overall expansion. While this is up slightly from April’s 3.0% overall growth, the Leading Travel Index (LTI) predicts travel growth will soften through November 2019 as all travel segments experience softer growth.
United Airlines Achieves Highest Second-Quarter Pre-Tax Income In Company History
Company also achieves record second-quarter diluted EPS of $4.02; adjusted diluted EPS of $4.21