The COVID-19 pandemic has seen OTAs increasingly put under the spotlight for offering customers credit notes instead of refunds as they should do under EU package travel laws.
The International Air Transport Association (IATA) thanked the European Union for agreeing to suspend the airport slot use rules for the whole summer season.
Seabourn guests on impacted voyages will receive a 125% refund of the fare paid in the form of a future cruise credit, which can be applied toward any future cruise through December 31, 2021. For guests who do not opt to choose the 125% future cruise credit, a 100% refund of the monies paid to Seabourn will be reimbursed to the original form of payment.
As the COVID-19 situation continues to evolve, Cunard has made the decision to take the preventative measure of extending the suspension of all voyages an additional month from April 11 up to and including May 15, 2020.
There is no such thing as a post-COVID-19 world. Already, the pandemic has impacted how we will live, work and travel long after the threat has passed. CEO Clayton Reid looks beyond the crisis to project how traveler behavior will shift, and how brands can leverage both short-term marketing strategies and long-term planning.
The World Tourism Organization (UNWTO) has released its updated assessment of the likely impact of the COVID-19 on international tourism. Taking into account the unparalleled introduction of travel restrictions across the world, the United Nations specialized agency for tourism expects that international tourist arrivals will be down by 20% to 30% in 2020 when compared with 2019 figures.
More than 6.1 million people are employed at airports around the world
MMGY Travel Intelligence has released the inaugural findings from a benchmark series of biweekly surveys of North American destination professionals. The surveys track how this sector has been affected by COVID-19 and what shifts organizations are making during a period of very fluid change. Preliminary findings reveal that, in the span of about two weeks, the reverberations of the pandemic dramatically changed the sectors outlook, operations and marketing spending.
Passenger traffic slumps, cargo demand holding up
John Sculley, the former CEO of Apple, has become a great advocate of this way of working. And he believes remote working will challenge the business models of many airlines that rely on business travel as a source of revenue.