Turning the dial from nice-to-have to business critical
Mainland Chinese are traveling overseas for business and leisure in greater numbers than ever before, and Mastercards newest edition of its Global Destination Cities Index continues to bear this out. Special report Global Destination Cities Index: Origins, released today, turns its lens on where international travelers originate.
Indonesian carrier Lion Air has received its first A330-900, becoming the first airline from the Asia-Pacific region to fly the A330neo. The aircraft is on lease from BOC Aviation and is the first of 10 A330neos set to join the airlines fleet.
In May 2019, reporting marketing carriers posted an on-time arrival rate of 77.9%, down from both the 79.8% on-time rate in April 2019 and from 79.2% in May 2018.
The 21 U.S. scheduled passenger airlines employed 2.2% more workers in May 2019 than in May 2018
Event brings the aviation world together to explore best practice in customer experience
Only One in Five Organizations Have a Traveler Satisfaction Program in Place; However Results Include Policy Parameters That Aid In Tracking and Flexibility in Reimbursing Dining Expenses
United is the only U.S. carrier with nonstop service between New York and Delhi and Mumbai
The International Air Transport Association (IATA) called on European governments and air navigation service providers (ANSPs) to make urgent improvements to European air traffic management. The priority should be to cut carbon emissions and address the unnecessary costs and flight delays suffered by passengers from inefficient airspace routes and bottlenecks.
The most senior executives from travels most unique hotel, resort, tour operator and casino brands will kick off a webinar on the most innovative revenue, marketing and CX approaches to personalization to win the customers loyalty.